Website Policies for The Illuminated Life LLC.
1. Refund policy
Due to the nature of our products (event tickets, subscription boxes and printable downloads) **No refunds will be issued. **Physical merchandise is fulfilled and shipped by Printful. Please see their website for policies
**Subscription boxes: Subscribers may cancel their subscription at any time. Boxes will be delivered based on the timing of their final received payment.
**General Event Tickets are non-refundable, however, the annual fall retreat has a separate policy as follows; A $100 cancellation fee will be issued for any cancelled reservations prior to September 1st of the scheduled year. No refunds will be distributed after September 1st.
2. Shipping/fulfillment policy
The standard flat rate shipping fee for an IlluminART Subscription Box is added to the product cost for the continental US based on the standard market value.
**We do not ship internationally at this time.
Boxes are guaranteed to be shipped out between the 1st and 7th of each month, and are shipped using US Priority Mail Service. If you package is not received by the 15th of the month, please contact firstname.lastname@example.org
All physical merchandise products are fulfilled and shipped through Printful. Please contact Printful or us at email@example.com if you have any issues receiving your products
3. Terms and Conditions
This website is owned and operated by The Illuminated Life LLC and does business as The Bright Bible & IlluminART Creative Faith Subscription Box. These terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors resources for growing spiritually and creatively. We connect followers to events, printables, tutorials, studies etec. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. We will only access this information for our organization. We will protect your privacy and will not sell or give your information to other ministries or organizations.